Scareware and callback scams
When a warning tells you which number to call, that number is the trap
“Scareware and callback scams” is a CyberPlay video course of about 6 minutes, included with Individual Plus. A guide explains the topic and the video stops for five questions.
You will be able to recognize a scareware pop-up or a fake renewal message that gives you its own phone number, close it safely, and contact the real company yourself. You will also know what to do if you already called.
Key facts
- Five checkpoint questions inside the video
- About 6 minutes
- Guides to choose from: 7
- Narrated in English and Romanian
- Included with Individual Plus (€25 a year, VAT included) and organisation plans
- Certificate of completion with Individual Plus or an organisation plan that includes certificates
- Up to 160 XP the first time you finish
What you will be able to do
- A warning that brings its own phone number is the scam. Close it.
- A refund text is the same trick. Check the real account.
- If you let them in, disconnect, tell someone, call your bank.
Frequently asked questions
Is “Scareware and callback scams” free?
“Scareware and callback scams” is included with Individual Plus, which costs €25 a year for one person (VAT included), and with every active organisation plan. With a free CyberPlay account you can take 3 courses: Modern email phishing, Who gets your screen? and ClickFix: “Prove you’re human”.
How long does “Scareware and callback scams” take?
About 6 minutes, including the five questions. The exact length depends on the guide and the language you choose.
Do I get a certificate for “Scareware and callback scams”?
Yes, with Individual Plus or an organisation plan that includes certificates. Finish the course and answer all five questions, then claim a certificate of completion that shows your first-attempt score.
Which languages is “Scareware and callback scams” available in?
The video is narrated in English and Romanian by a guide you choose (available: 7). The buttons and menus around it are available in nine languages.