Stop. Call help you already know.
A locked file, or a threat to publish, is the moment to stop
“Stop. Call help you already know.” is a CyberPlay video course of about 7 minutes, included with Individual Plus. A guide explains the topic and the video stops for five questions.
Learn what to do when files will not open or someone threatens to publish stolen information. You will know to stop using the device, disconnect, not pay, and contact help you already know, including DNSC on 1911 in Romania.
Key facts
- Five checkpoint questions inside the video
- About 7 minutes
- Guides to choose from: 7
- Narrated in English and Romanian
- Included with Individual Plus (€25 a year, VAT included) and organisation plans
- Certificate of completion with Individual Plus or an organisation plan that includes certificates
- Up to 160 XP the first time you finish
What you will be able to do
- A locked file, or a threat to publish, means stop.
- Contact a channel you already know. Do not pay.
- If it already happened, disconnect and call from a different phone.
Frequently asked questions
Is “Stop. Call help you already know.” free?
“Stop. Call help you already know.” is included with Individual Plus, which costs €25 a year for one person (VAT included), and with every active organisation plan. With a free CyberPlay account you can take 3 courses: Modern email phishing, Who gets your screen? and ClickFix: “Prove you’re human”.
How long does “Stop. Call help you already know.” take?
About 7 minutes, including the five questions. The exact length depends on the guide and the language you choose.
Do I get a certificate for “Stop. Call help you already know.”?
Yes, with Individual Plus or an organisation plan that includes certificates. Finish the course and answer all five questions, then claim a certificate of completion that shows your first-attempt score.
Which languages is “Stop. Call help you already know.” available in?
The video is narrated in English and Romanian by a guide you choose (available: 7). The buttons and menus around it are available in nine languages.